Last draft update: September 2026
Cancellation requests
Cancellation eligibility may depend on whether procurement, production, customisation or dispatch has started. The applicable order document should state any product-specific conditions.
How to request a review
Customers should contact OM Group promptly with the quotation or order reference and reason for the request. No automatic cancellation right or refund timeline is stated on this draft page.
This draft is provided for general website information and requires approval by OM Group before production launch. Any quotation, purchase order or signed agreement may contain product- and order-specific terms.